The 2-Minute Rule for telus billing support

The 2-Minute Rule for telus billing support

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• At this time, I feel I'm being misled and mistreated. Irrespective of a number of calls and escalations, I nevertheless would not have clarity on my special discounts or a fair resolution to my concerns.

• I used to be bounced among numerous brokers, my calls ended up disconnected, and I obtained inconsistent information relating to my deal and reductions.

However, the most beneficial just took place. After conversing with Telus organization, I was not satisfied with the program made available and questioned for being tranferred to your LOYALTY dept. She modified the cost of the data plan but increased the price of the cell phone for your Web of -$one. WHAT A JOKE!!!

I known as Telus CS at 8.55AM Mountain time they usually hanged up on me, expressing which i need to call for the duration of "typical Place of work hours". Is this for real?

I left Rogers to return to Telus since I believed in the assure of better service and truthful treatment, but this practical experience continues to be everything but.

I would also like to understand why this was taken out? Would seem stupid that we now should connect with tech support to complete something that we didn't will need the for Beforehand 

after the agent evaluate my account he claimed i can't offer you a deal or credits such as you have now using your exiting account, so i just gave up and hangup the cellphone.

I have already been contacting and contacting Telus and experienced a chat Using the AI that didn't appear to grasp what I was asking.

I had to contact CS these days with Chat and the Division I want to talk to telus billing support is just obtainable by cellular phone. The CS on Chat organized a call again at an agreed upon time slot. When that Section identified as me later I got every thing sorted out.

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Observe: if The subject just isn't nonetheless protected by TELUS Skilled Messaging, You will be offered having a callback possibility.

Seems like all we can do now's air our grievances with a public forum in the hopes of someone able of authority can actually do a thing about this.  

I'll terminate the many services dwelling and mobile with Telus and inform my friends and family to do so, which was the worst experience I received with Telus